terms and conditions

TERMS & CONDITIONS

Do Marketing FZE maintains the https://fusionfueluae.com/ Website (“Site”).

United Arab Emirates is our country of domicile and the governing law is the local law.

Any purchase, dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.

Visa or MasterCard debit and credit cards in AED will be accepted for payment.

The displayed price and currency at the checkout page will be the same price and currency printed on the Transaction Receipt and the amount charged to the card will be shown in your card currency.

We will not trade with or provide any services to OFAC and sanctioned countries.

Customer using the website who are Minor / under the age of 18 shall not register as a User of the website and shall not transact on or use the website.

Cardholder must retain a copy of transaction records and https://fusionfueluae.com/ policies and rules.

User is responsible for maintaining the confidentiality of his account.

PRIVACY POLICY

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

https://fusionfueluae.com/ will not pass any debit/credit card details to third parties.

https://fusionfueluae.com/ takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, https://fusionfueluae.com/ cannot guarantee the security of any information that is disclosed online.

https://fusionfueluae.com/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, customers are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

COOKIE POLICY

https://fusionfueluae.com/ uses cookies to improve the browsing experience of users. Cookies help us analyze website traffic, remember user preferences, and improve website functionality. Users may choose to disable cookies through their browser settings; however, some features of the website may not function properly.

DELIVERY POLICY

Fusion Fuel UAE delivers products both locally within the UAE and internationally through trusted courier partners.

Delivery charges are applicable and will be displayed during checkout before payment confirmation.

Local UAE deliveries are usually completed within 1 to 3 business days.

International delivery timelines may vary depending on destination country and customs clearance procedures.

Customers are advised to retain proof of delivery receipts signed and confirmed upon receiving the shipment.

PAYMENT CONFIRMATION

Once the payment is made, the confirmation notice will be sent to the customer via email within 24 hours of receipt of payment.

REFUND POLICY

Customers may request refunds under eligible circumstances including damaged products, incorrect items, or approved cancellations.

Refunds will be done only through the Original Mode of Payment and will be processed within 10 to 45 days depending on the issuing bank of the credit card.

RETURN POLICY

We accept returns within 1 day of receipt only if the products are damaged, defective, or incorrect items were delivered.

Customers must notify us immediately and return the product in its original packaging.

We reserve the right to refuse returned products that have been used, damaged by the customer, or are not in original condition.

Shipping and handling charges are non-refundable.

CANCELLATION POLICY

Customers can cancel their orders within 24 hours of placing the order, provided the order has not yet been shipped.

Refunds will be processed back to the original payment method used by the customer.

Please allow up to 45 days for the refund transfer process to be completed.

PRICING & DESCRIPTION

All product prices are clearly displayed on the website in AED currency.

Fusion Fuel UAE reserves the right to change product prices and descriptions without prior notice.

The website does not accept payments or transactions from sanctioned countries including Iran, Cuba, North Korea, Sudan, South Sudan, Syria, Russian Federation, Myanmar, Yemen, and restricted regions.

CONTACT US

Company Name: Do Marketing FZE

Website: https://fusionfueluae.com/

Email: fusionfueluae@gmail.com

Phone: +971 50 591 1612

Address: Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates